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Support

Welcome to the Support page of Agostino Saval! We are committed to providing you with exceptional customer service and support throughout your shopping journey. Here you will find important information and resources to assist you with any questions or concerns you may have.

Contacting Our Support Team:

Our dedicated support team is ready to assist you with any inquiries or issues you may encounter. You can reach us through the following channels:

  1. Email Support:
    • For general inquiries, order-related questions, or assistance, you can email us at [email protected]. We strive to respond to all emails within 24 hours during business days.
  2. Live Chat:
    • Our website features a live chat option, accessible by clicking the chat icon in the bottom right corner of the page. Our knowledgeable support team members are available to assist you in real-time, providing immediate answers to your questions and guidance.

Frequently Asked Questions (FAQs):

Before reaching out to our support team, you may find it helpful to browse through our comprehensive FAQs section. We have compiled a list of common questions and answers to provide quick assistance on topics such as order placement, shipping, returns, and more. You can access our FAQs on the dedicated FAQs page on our website.

Order Tracking:

To track the progress of your order, you can utilize our Order Tracking feature. Simply visit the “Track Order” section on our website and enter your order number and email address. This will provide you with real-time updates on the status of your shipment.

Return and Refund Assistance:

If you have questions regarding our return policy, initiating a return, or refund inquiries, we encourage you to visit our Return Policy page. You will find detailed information on our eligibility criteria, return process, and refund terms. If you require further assistance or have specific questions about your return or refund, please contact our support team, and we will be happy to assist you.

Product Care and Maintenance:

At Agostino Saval, we understand the importance of caring for your designer bags to ensure their longevity. For tips and guidelines on how to properly care for and maintain your bags, please refer to our Product Care section on our website. This information will help you preserve the beauty and quality of your purchase for years to come.

We are here to provide you with the support you need, and your satisfaction is our top priority. If you have any additional questions, concerns, or feedback, please do not hesitate to contact our support team. We value your feedback and are continually striving to enhance your shopping experience at Agostino Saval.

Thank you for choosing Agostino Saval as your premier fashion destination. We appreciate your trust in us and look forward to serving you with excellence.

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